SERVICE MANAGEMENT. INTERNATIONAL RESEARCH SYMPOSIUM. 6TH 2015. (IRSSM-6) SERVICE IMPERATIVES IN THE NEW ECONOMY: SERVICE EXCELLENCE FOR SUSTAINABILITY
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Title:6th International Research Symposium in Service Management (IRSSM-6)
Subtitle:Service Imperatives in the New Economy: Service Excellence for Sustainability
Date/Location:Held 11-15 August 2015, Kuching, Malaysia.
Series:Procedia Social and Behavioral Sciences Volume 224